Data Retention Policy

Effective Date: May 24, 2026

What We Retain

We retain the following categories of data for periods reasonably necessary to operate the Services:

• User account information (name, email, company, contact details)
• Uploaded documents and extracted text
• Generated SWOT analyses, forecasts, and advisor session transcripts
• Billing records and payment metadata
• Operational and security logs

Retention Purposes

Data is retained to:

• Provide and restore access to your analyses and history
• Maintain platform security and prevent fraud
• Resolve billing disputes
• Comply with legal and regulatory obligations

Account Deletion Requests

You may request deletion of your account and associated data by contacting us. Deletion requests are subject to legal, security, billing dispute, and operational retention requirements. Some data may be retained beyond your deletion request where required by law.

Backups

Deleted data may persist temporarily in encrypted backup systems before being permanently removed as part of routine backup rotation.

Contact

To request account deletion or ask about your data:

Email: support@swot-ai.com